CLAIMS PROCESS
WE’RE HERE TO SUPPORT YOU EVERY STEP OF THE WAY.
Health Claims
Claimants can submit health claim to Daiichi Life Myanmar by following channels.
Email us
You can submit your claim by sending a fully completed health claim form, along with the relevant medical records and receipts to healthclaim@daiichilife.com.mm
Download Form
To download the health claim form, please click here
If you require assistance with submitting your health-related claims, you can contact the relevant financial advisors/planners or reach out to the hotline at +959 774 777 733.
Common Exclusions
Common Exclusions Not Covered Under Insurance Benefits
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Pre-existing diseases
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Waiting Period (30-day and 90-day)
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Pregnancy-related conditions, including miscarriage
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Mental and psychiatric illnesses
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Alcohol and Drug Abuse related conditions
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Routine medical check-ups and vaccinations
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No dental and eye benefits unless related to accident
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Not medically necessary treatment (e.g., cosmetics, weight loss)
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All other cases that are excluded from insurance coverage can be viewed through this link .
Cashless Claims
Submitting a Cashless Claim for Local and Overseas Hospitals
To receive cashless services, you can submit a fully completed Pre-admission Form by attaching them and sending to healthclaim@daiichilife.com.mm.
You can also submit all required information online through Daiichi LOG Request Form .
For local hospitals, if the appointment is scheduled more than 24 hours in advance, the LOG will be issued by the next calendar day. If the appointment is within 24 hours, the LOG will be issued on the same day. For emergencies, the LOG will be issued within 3 hours, and for non-emergencies, within 6 hours.
If you require assistance with submitting your health-related claims, you can contact the relevant financial advisors/planners or reach out to the hotline at +959 774 777 733 for 24/7 support.
Benefits Eligible for Cashless Service
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Inpatient hospitalization
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Post-hospitalization Follow-up Treatment (Appointments within 30 days after discharge from hospital)
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Outpatient Medical Treatment (For Group Plans)
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Day Surgery
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Emergency Accidental Outpatient Treatment
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Accidental Outpatient Dental Treatment
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Outpatient Kidney Dialysis Treatment
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Outpatient Cancer Treatment
All Other Claims
Claimants can submit all life insurance claim to Daiichi Life Myanmar by following channels.
Email us
You can submit your life insurance claim by sending the relevant claim form, together with the required supporting documents, to clm.team@daiichilife.com.mm.
Download Form
To download the claim forms, please click here .
If you require assistance with submitting your claims, you can contact the relevant financial advisors/ planners or reach out to hotline at +959 880 443 003 for support.
What are the required documents?
For all types of claims, a duly completed “Claim Request form” must be submitted together with the original life insurance certificate (if requested by Daiichi) and the following documents and / or information.
During the review and verification of a claim, the following documents and/or information must also be provided if required.
- For Death benefit
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Death certificate from medical professionals or medical department
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All medical records
- For Total and Permanent Disability (TPD) benefit
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Medical certificate issued by medical specialist treating the life insured
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All medical records
- For Critical Illness benefit, Active Care benefit, Health Care benefit, Reimbursement benefit - as relevant
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Statement of attending doctor (physician/surgeon or relevant specialist)
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Recommendation letter of specialist doctor(s) who treated (or) Ward-in-charge professor from which Life Insured was admitted.
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Confirmation Letter/medical documents by hospital, clinic, laboratory, or a competent authority, as the case may be (if relevant)
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Original medical bills (for reimbursement benefit)
Insurance Claim Forms
Death/Total Permanent Disability Claim Form
Critical illness Claim Form
Daiichi Active Care Claim Form
Daiichi LifeCARE Hospital Cash Claim Form
Hospitals List
You can find terms and conditions for local hospitals here.