Daiichi Life

Frequently Asked Questions?

What country is Daiichi Life based in? In what other countries does Daiichi Life have subsidiaries?

Daiichi Life started in Japan and now has subsidiaries in the USA, Australia, New Zealand, Vietnam, India, Indonesia, Cambodia, and Myanmar.

How can we contact Daiichi Life Insurance Myanmar?

Please contact our Customer Service Hotline  +959 880 443 003

What is life insurance?

Many situations can be unpredictable; you are never sure what life has in store for you. It is therefore important that you do not leave anything to chance, especially financial planning for your loved one. Life insurance is a tool to safeguard against financial hardship when an untoward incident occurs, regardless off its death or disability or  a major illness. It’s better to secure your life at the earliest.

What age should I take out life insurance?

Life insurance can be started from any age even as a child. Starting a life insurance plan early is always beneficial. Life’s uncertainty is applicable to all regardless of age.

Why do you need life insurance?

Life insurance is an important way to ensure your family and dependents are not left with financial hardship when unexpected events occur to you whether its death or  a disability or diagnosis of a major illness. It also provides peace of mind that any debts, including a mortgage, can be paid off and the education costs for children will be taken care of. Furthermore, life insurance helps maintain the standard of living enjoyed by your family even if something happens unexpectedly. Life Insurance also becomes a saving tool if nothing happens and becomes a wealth accumulation plan.

What is the benefit of life insurance?

Life insurance offers numerous benefits that provide financial security and peace of mind for you and your loved ones. It protects one from life’s uncertainty and also acts as a savings tool at the same time, if the life insured is healthy and survives the insured period. Additionally, it provides income tax relief and serves as a financial guarantee.

Who can purchase life insurance?

According to the insurance policy, a formal legal guardian can purchase life insurance for those who are within the specified age limit for the purchase of life insurance.

How can you submit a health insurance claim?

There are two types of health insurance claims: Reimbursement Claims (requesting a refund after making payment) and Cashless Claims (receiving medical treatment without making an upfront payment).

You can find detailed information about the claims process at the following link.

How can you submit a life insurance claim?

You can submit your life insurance claim by sending the relevant claim form, together with the required supporting documents, to clm.team@daiichilife.com.mm.

You can find detailed information about the claims process at the following link.

What are the common exclusions that are not covered under insurance benefits?

The common exclusions that are not covered under insurance benefits are as follows.

  • Pre-existing diseases
  • All other cases that are excluded from insurance coverage can be viewed through this link (link).
  • Not medically necessary treatment (e.g., cosmetics, weight loss)
  • No dental and eye benefits unless related to accident
  • Routine medical check-ups and vaccinations
  • Alcohol and Drug Abuse related conditions
  • Mental and psychiatric illnesses
  • Pregnancy-related conditions, including miscarriage
  • Waiting Period (30-day and 90-day)

To view the full details of all cases that are not eligible for insurance benefits, please click here.

What is the instruction of premium payment?

You can go to the bank in person and pay according to the selected premium payment amount. By transferring money to Daiichi Life Bank account or you can pay by standing order.

Which bank can offer premium payment?

Premium payment service in cash or by cheque is available at KBZ Bank, AYA Bank, CB Bank, MOB Bank and Yoma Bank branches.

How can I pay premium through Bank Branches or Bank agents?
  • Bank Branches: Visit the nearest branches of KBZ Bank, AYA Bank, CB Bank, MOB Bank, or Yoma Bank to make your premium payment in cash or by cheque. Inform the bank teller that you would like to deposit the premium to Daiichi Life Insurance Myanmar and provide them with either the Application ID or Policy ID. For cheque payment, it is required to do cheque clearing process as per banking process.
  • KBZPay, AYAPay or MAB Agents: Visit the nearest agent to deposit your premium to Daiichi Life Insurance Myanmar. Make sure to provide them with the Application ID or Policy ID. 

How can I pay premium through Internet/Mobile banking application?

For KBZPay and KBZ mobile banking application:
For Renewal and New Purchase

  1. Select QuickPay
  2. Choose Insurance and select Daiichi Life Insurance Myanmar
  3. Fill in the required information

For AYA Pay and Internet/Mobile Banking application:
For Renewal

  1. Select Bill Payment from Internet/mobile banking or select Pay Bill from AYA Pay application
  2. Choose Insurance
  3. Choose Daiichi Life Insurance Myanmar
  4. Fill in the policy number 8 digits which is start with 9
  5. Check the information provided and amount

For New Purchase 

  1. Select Bill Payment from Internet/mobile banking or select Pay Bill from AYA Pay application
  2. Choose Insurance
  3. Choose Daiichi Life (New Insurance)
  4. Fill in the required information

For CB Pay application:
For Renewal

  1. Select Pay Bill
  2. Choose Insurance Payment
  3. Select Daiichi Life Insurance Myanmar
  4. Fill in the policy number 8 digits which is start with 9
  5. Check the information provided and amount

For New Purchase 

  1. Select Pay Bill
  2. Choose Insurance Payment
  3. Select Daiichi Life (New Insurance)
  4. Fill in the required information

For MAB mobile banking application:
For Renewal and New Purchase

  1. Select Insurance on the payment screen
  2. Choose One-time payment
  3. Select Daiichi Life Insurance Myanmar
  4. Choose Premium Payment as the outlet

For Yoma Bank-Next Mobile Banking application:

For Renewal and New Purchase

  1. Select Bill Payment
  2. Choose Health & Insurance
  3. Select Dai-ichi Life Insurance Myanmar
  4. Fill in the required information
How can I pay premium through Standing Order/Direct Debit?

To provide convenience and save you time when making premium payments, we highly recommend that our customers set up a standing order or direct debit arrangement through the following banking services: 

      • KBZ Internet/Mobile Banking,
      • CB Bank Internet Banking or Branches
      • MAB Internet Banking Service
      • MOB Bank Branches 
What country is Daiichi Life based in? In what other countries does Daiichi Life have subsidiaries?

Daiichi Life started in Japan and now has subsidiaries in the USA, Australia, New Zealand, Vietnam, India, Indonesia, Cambodia, and Myanmar.

How can we contact Daiichi Life Insurance Myanmar?

Please contact our Customer Service Hotline  +959 880 443 003

What is life insurance?

Many situations can be unpredictable; you are never sure what life has in store for you. It is therefore important that you do not leave anything to chance, especially financial planning for your loved one. Life insurance is a tool to safeguard against financial hardship when an untoward incident occurs, regardless off its death or disability or  a major illness. It’s better to secure your life at the earliest.

What age should I take out life insurance?

Life insurance can be started from any age even as a child. Starting a life insurance plan early is always beneficial. Life’s uncertainty is applicable to all regardless of age.

Why do you need life insurance?

Life insurance is an important way to ensure your family and dependents are not left with financial hardship when unexpected events occur to you whether its death or  a disability or diagnosis of a major illness. It also provides peace of mind that any debts, including a mortgage, can be paid off and the education costs for children will be taken care of. Furthermore, life insurance helps maintain the standard of living enjoyed by your family even if something happens unexpectedly. Life Insurance also becomes a saving tool if nothing happens and becomes a wealth accumulation plan.

What is the benefit of life insurance?

Life insurance offers numerous benefits that provide financial security and peace of mind for you and your loved ones. It protects one from life’s uncertainty and also acts as a savings tool at the same time, if the life insured is healthy and survives the insured period. Additionally, it provides income tax relief and serves as a financial guarantee.

Who can purchase life insurance?

According to the insurance policy, a formal legal guardian can purchase life insurance for those who are within the specified age limit for the purchase of life insurance.

How can you submit a health insurance claim?

There are two types of health insurance claims: Reimbursement Claims (requesting a refund after making payment) and Cashless Claims (receiving medical treatment without making an upfront payment).

You can find detailed information about the claims process at the following link.

How can you submit a life insurance claim?

You can submit your life insurance claim by sending the relevant claim form, together with the required supporting documents, to clm.team@daiichilife.com.mm.

You can find detailed information about the claims process at the following link.

What are the common exclusions that are not covered under insurance benefits?

The common exclusions that are not covered under insurance benefits are as follows.

  • Pre-existing diseases
  • All other cases that are excluded from insurance coverage can be viewed through this link (link).
  • Not medically necessary treatment (e.g., cosmetics, weight loss)
  • No dental and eye benefits unless related to accident
  • Routine medical check-ups and vaccinations
  • Alcohol and Drug Abuse related conditions
  • Mental and psychiatric illnesses
  • Pregnancy-related conditions, including miscarriage
  • Waiting Period (30-day and 90-day)

To view the full details of all cases that are not eligible for insurance benefits, please click here.

What is the instruction of premium payment?

You can go to the bank in person and pay according to the selected premium payment amount. By transferring money to Daiichi Life Bank account or you can pay by standing order.

Which bank can offer premium payment?

Premium payment service in cash or by cheque is available at KBZ Bank, AYA Bank, CB Bank, MOB Bank and Yoma Bank branches.

How can I pay premium through Bank Branches or Bank agents?
  • Bank Branches: Visit the nearest branches of KBZ Bank, AYA Bank, CB Bank, MOB Bank, or Yoma Bank to make your premium payment in cash or by cheque. Inform the bank teller that you would like to deposit the premium to Daiichi Life Insurance Myanmar and provide them with either the Application ID or Policy ID. For cheque payment, it is required to do cheque clearing process as per banking process.
  • KBZPay, AYAPay or MAB Agents: Visit the nearest agent to deposit your premium to Daiichi Life Insurance Myanmar. Make sure to provide them with the Application ID or Policy ID. 

How can I pay premium through Internet/Mobile banking application?

For KBZPay and KBZ mobile banking application:
For Renewal and New Purchase

  1. Select QuickPay
  2. Choose Insurance and select Daiichi Life Insurance Myanmar
  3. Fill in the required information

For AYA Pay and Internet/Mobile Banking application:
For Renewal

  1. Select Bill Payment from Internet/mobile banking or select Pay Bill from AYA Pay application
  2. Choose Insurance
  3. Choose Daiichi Life Insurance Myanmar
  4. Fill in the policy number 8 digits which is start with 9
  5. Check the information provided and amount

For New Purchase 

  1. Select Bill Payment from Internet/mobile banking or select Pay Bill from AYA Pay application
  2. Choose Insurance
  3. Choose Daiichi Life (New Insurance)
  4. Fill in the required information

For CB Pay application:
For Renewal

  1. Select Pay Bill
  2. Choose Insurance Payment
  3. Select Daiichi Life Insurance Myanmar
  4. Fill in the policy number 8 digits which is start with 9
  5. Check the information provided and amount

For New Purchase 

  1. Select Pay Bill
  2. Choose Insurance Payment
  3. Select Daiichi Life (New Insurance)
  4. Fill in the required information

For MAB mobile banking application:
For Renewal and New Purchase

  1. Select Insurance on the payment screen
  2. Choose One-time payment
  3. Select Daiichi Life Insurance Myanmar
  4. Choose Premium Payment as the outlet

For Yoma Bank-Next Mobile Banking application:

For Renewal and New Purchase

  1. Select Bill Payment
  2. Choose Health & Insurance
  3. Select Dai-ichi Life Insurance Myanmar
  4. Fill in the required information
How can I pay premium through Standing Order/Direct Debit?

To provide convenience and save you time when making premium payments, we highly recommend that our customers set up a standing order or direct debit arrangement through the following banking services: 

      • KBZ Internet/Mobile Banking,
      • CB Bank Internet Banking or Branches
      • MAB Internet Banking Service
      • MOB Bank Branches